Política de envío
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped out immediately.
Shipping Time
Estimated delivery time is 5–10 business days depending on your location.
Please note that shipping times may vary due to carrier delays or high demand periods.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number.
Please allow up to 24–48 hours for tracking updates to appear.
Shipping Rates
Shipping rates are calculated at checkout based on your location.
Occasionally, we may offer free shipping promotions.
Delayed or Lost Packages
WallaceJewlz is not responsible for delays caused by shipping carriers.
If your package appears lost, please contact the carrier first using your tracking number.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.
Some items may ship from international warehouses. Delivery times may vary slightly depending on product availability.